If you have any questions or concerns about the ranks, the Boats N' Bunnies support team is always here to assist you. To reach out to us for help or for any other regard, do so by making a ticket on our Discord. We will work to help you with any issues there.
All payments made on our website are final and non-refundable. Attempting a chargeback or opening a PayPal dispute will result in permanent and irreversible banishment from all of our servers, and other Minecraft stores.
You are not able to transfer your rank to any other player, unless you have switched your own Minecraft account and would like the rank transferred to your new account. For example, if you are a Bedrock player and you decide to buy a Java account.
Moreover, please do take note that it can take up to 1-15 minutes for your purchase to go through and for you to receive your product. If you have any issues or do not receive your product within that time period, then do look above in the "SUPPORT" category to see how you can contact our support team.